/* Página pública exclusiva da Ouvidoria. */
.ouvidoria-public-shell{padding:34px 0 56px}.ouvidoria-public-card{width:min(800px,calc(100% - 32px));margin:0 auto;padding:34px 38px;border:1px solid #d8e4ee;border-radius:18px;background:#fff;box-shadow:0 14px 34px rgba(25,68,100,.08)}.ouvidoria-public-card h3{margin:0 0 8px;color:#07599a;font-size:25px;font-weight:400}.ouvidoria-public-card>p{margin:0 0 26px;color:#64778a;line-height:1.5}.ouv-form{display:grid;gap:22px}.ouv-field{display:grid;gap:8px}.ouv-field label,.ouv-fieldset legend{color:#17283a;font-size:14px}.ouv-field label strong,.ouv-fieldset legend strong{color:#d72c2c}.ouv-field input,.ouv-field select,.ouv-field textarea{width:100%;min-height:48px;padding:0 14px;border:1px solid #cad9e5;border-radius:9px;background:#f9fbfd;color:#183f62;font:inherit;outline:none}.ouv-field textarea{min-height:150px;padding:14px;resize:vertical}.ouv-field input:focus,.ouv-field select:focus,.ouv-field textarea:focus{border-color:#1498cf;box-shadow:0 0 0 3px rgba(20,152,207,.13);background:#fff}.ouv-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.ouv-fieldset{margin:0;padding:16px 18px;border:1px solid #d7e2eb;border-radius:10px;background:#f9fbfd}.ouv-fieldset legend{padding:0 5px}.ouv-radio-grid{display:flex;flex-wrap:wrap;justify-content:center;gap:14px 26px}.ouv-radio{display:inline-flex;align-items:center;gap:8px;color:#183f62}.ouv-radio input{width:20px;height:20px;accent-color:#0a9ed8}.ouv-counter{display:flex;justify-content:space-between;gap:12px;color:#6a7d90;font-size:13px}.ouv-file-note{color:#6a7d90;font-size:13px}.ouv-file-note b{color:#07599a}.ouv-actions{display:flex;justify-content:center;gap:12px;padding-top:4px}.ouv-btn{min-height:44px;padding:0 24px;border:0;border-radius:9px;font:inherit;cursor:pointer}.ouv-btn-primary{background:linear-gradient(90deg,#0d83bf,#0a9d7e);color:#fff}.ouv-btn-secondary{border:1px solid #cbd9e4;background:#fff;color:#07599a}.ouv-feedback{padding:12px 14px;border-radius:9px;font-size:14px}.ouv-feedback.is-success{border:1px solid #adddce;background:#effaf6;color:#08745e}.ouv-feedback.is-error{border:1px solid #f0c0c0;background:#fff4f4;color:#a21f1f}.ouv-protocol{display:grid;gap:6px;text-align:center}.ouv-protocol strong{font-size:20px;color:#07599a}@media(max-width:680px){.ouvidoria-public-card{padding:24px 18px}.ouv-grid{grid-template-columns:1fr}.ouv-radio-grid{justify-content:flex-start}.ouv-actions{flex-direction:column}.ouv-btn{width:100%}}